Snow-covered hotel building in the Alps in front of the famous Matterhorn.
Stylish hotel lobby with a burning fireplace, armchairs and reception desk.
Modern indoor pool with wooden ceiling, large windows and several sun loungers by the pool edge.
Lit sauna cabin with two outdoor hot tubs in a snowy mountain landscape at night.
A stylishly laid restaurant table with candle, upholstered benches and warm pendant lights.

Hotel Alpenhof

Matterstrasse 43, Zermatt 3920
Hotel Alpenhof is a family-run 4-star superior hotel in the centre of Zermatt. It is quietly and sunnily located directly opposite the Sunnegga-Rothorn-Bahn. The hotel combines traditional Walliser style with modern comfort and offers a spacious spa area with indoor pool, saunas and whirlpools.
Host Familie Julen
Accommodation Type 4-star superior hotel
Check-in Time
From 15:00 o'clock
Check-out Time
Until 11:00 o'clock
Reception
07:00 to 22:00
Rooms
60 Room Types
Star Rating
Hotellerie Suisse
Direct Bookers Advantages
Best price guarantee, free minibar, free late check-out until 12 noon, drinks voucher on arrival for a glass of wine, beer or Prosecco at the bar
Dogs allowed
Dogs Welcome
Book Direct Website

Building & Grounds

Building Information

Opening Year 1983
Floors 5
Buildings 2
Last Renovation (Year) 2026

Accessibility

  • ✓Elevator

Sustainability

  • ✓Sustainability Certification
  • ✓Water Saving Measures
  • ✓Regional Products
  • ✓CO₂-neutral

Target Groups

✓Families with children ✓Couples ✓Solo Travelers ✓Seniors ✓Groups ✓Friends ✓Dog owners ✓Active holiday guests ✓Hikers ✓Bikers ✓Skiers ✓Relaxation Seekers

Holiday Accommodation

Special Use

  • ✓Wellness holiday
  • ✓Active holiday
  • ✓Relaxation holiday
  • ✓Holiday with baby/toddler
  • ✓Group travel
  • ✓New Year’s Eve
  • ✓Honeymoon

Rooms

Design single room without balcony 12 m²
Max. Number of Guests 1 Guests
Room Features
Bed TypeSingle bed (1)
Room Type
✓Attic floor ✓Interior room ✓Single room
Room Features
✓Hypoallergenic
Accessibility & Policies
✓Elevator ✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Seating Area ✓Desk ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Shower ✓Bathtub ✓Sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Classic double room without balcony 22 m²
Max. Number of Guests 2 Guests
Room Features
Bed TypeGrand Lit or separate beds (2)
Room Type
✓Interior room ✓Double room ✓Twin room
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Elevator ✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Shower ✓Bathtub ✓Sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Armchair ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Design double room 22 m²
Max. Number of Guests 2 Guests
Room Features
Bed TypeGrand Lit or separate beds (2)
Room Type
✓Interior room ✓Double room ✓Twin room
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Elevator
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
Views
✓Mountain View ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Walk-in shower ✓Double sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Armchair ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Alpine Chic Room 22 m²
Max. Number of Guests 3 Guests
Room Features
Bed TypeDouble bed or separate beds plus sofa bed 1.20 x 1.90 m (2)
Room Type
✓Interior room ✓Double room ✓Twin room ✓Triple room
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Elevator ✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
Views
✓Mountain View ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Sofa ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Walk-in shower ✓Double sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Design Superior Room 30 m²
Max. Number of Guests 3 Guests
Room Features
Bed TypeDouble bed or separate beds plus sofa bed 0.85 x 1.85 m
Room Type
✓Interior room ✓Double room ✓Twin room ✓Triple room
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Elevator ✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
Views
✓Mountain View ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Sofa ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Walk-in shower ✓Double sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Design Junior Suite 45 m²
Max. Number of Guests 3 Guests
Room Features
Bed TypeDouble bed or separate beds plus sofa bed 1.60 x 1.90 m (2)
Room Type
✓Upper floor ✓Attic floor ✓Junior suite ✓Family suite
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
Views
✓Mountain View ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Sofa ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Shower and bathtub ✓Sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Two-bedroom Design Suite 32 m²
Max. Number of Guests 4 Guests
Room Features
Bed Type4 twin oder 2 Grandlit (4)
Room Type
✓Interior room ✓Quadruple room ✓Family Rooms ✓Family suite
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Elevator ✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
Views
✓River ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Sofa ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Shower ✓Walk-in shower ✓Double sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Capsule coffee machine ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Penthouse Deluxe Suite 80 m²
Max. Number of Guests 5 Guests
Room Features
Bed Type2 double beds or 4 separate beds and a sofa bed (4)
Room Type
✓Attic floor ✓Family suite ✓Penthouse
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop ✓Near hiking trails
Views
✓Mountain View ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Sofa ✓Dining Table ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Shower and bathtub ✓Sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl
Penthouse Deluxe Suite with Matterhorn view 100 m²
Max. Number of Guests 5 Guests
Room Features
Bed Type2 double beds or 4 separate beds and a sofa bed (4)
Room Type
✓Upper floor ✓Attic floor ✓Family suite ✓Penthouse
Room Features
✓Baby Cot ✓Hypoallergenic
Accessibility & Policies
✓Non-smoking
Location Features
✓In the mountains ✓Nearby ski lift ✓Nearby ski bus stop
Views
✓Mountain View ✓Landmark ✓Balcony
TV & Internet
✓WiFi ✓Flat-screen TV ✓Telephone ✓Alarm clock
Comfort
✓Wardrobe ✓Seating Area ✓Desk ✓Sofa ✓Dining Table ✓Blackout Curtains
Security
✓Safe
Bathroom
✓Shower and bathtub ✓Sink ✓Toilet ✓Toiletries ✓Hairdryer ✓Towels ✓Bathrobe
Kitchen
✓Minibar
General Equipment
✓Tea/coffee making facilities ✓Capsule coffee machine ✓Armchair ✓Coat rack ✓Socket at the bed ✓Reading lamp at the bed ✓Bedside table
Dogs
✓Dogs Allowed ✓Dog Bed ✓Dog Food Bowl

Rates & Board

Half Board
Price Range from 50 – 60 CHF
Rate Details
Booking Info
Availability Status: on request
Included Services
✓Wellness Included
Seasonal Price Info
For advance bookings up to 1 day before arrival, the 5-course choice menu costs CHF 50.00 per person; for reservations made on site CHF 60.00
All Inclusive
Minimum Stay: 3 Nights
Rate Details
Included Services
✓Wellness Included

Amenities

Technology & Connectivity

  • ✓WiFi

Wellness & Relaxation

  • ✓
    Spa
  • ✓
    Sauna(2 Number of Saunas)
  • ✓Steam Room
  • ✓Whirlpool
  • ✓Rest Area
  • ✓
    Indoor Pool
  • ✓Fitness
  • ✓
    Wellness Treatments(Massages and cosmetic treatments, baths for two, full body peels, full body wraps)

Gastronomy

Breakfast

Breakfast Type Buffet, Continental, à la Carte
Breakfast Hours 07:00 to 10:30

Restaurants

Restaurant Im Hof Local, regional, international
Menu
Daily 18:00 to 22:30
Daily changing 5-course choice menu.
Lamb and Eringer beef from our own breeding.
Cheese products from our own dairy.

Bars / Lounges

Piano Bar
Daily from 11:00 to 00:00, at weekends until 02:00
In winter with a pianist who plays every evening.
Cigar Lounge
Daily from 11:00 to 00:00, at weekends until 02:00
Cigars for sale.

Location & Surroundings

Hotel Alpenhof  is very centrally yet quietly and sunnily located in the heart of Zermatt. A particular advantage is its immediate proximity to the Sunnegga-Bahn, whose valley station is directly opposite the hotel. The Gornergratbahn and Zermatt railway station are also about five to six minutes away on foot. Numerous restaurants, cafés and shops are located nearby. Thanks to its central location, the hotel is suitable both for hiking and skiing trips and for a relaxing stay in the village.

Distances

City Center
300 m
Train Station
300 m
Supermarket
300 m
Ski Area / Nearest Lift
50 m
Hiking Trail / Trailhead
50 m

Activities Nearby

Skiing / Cross-Country Skiing Hiking Biking Mountain hiking Mountaineering Climbing E-bike tours Bicycle tours Ski touring Tobogganing Sledding Ice skating Snowboarding Snowshoeing
Geo Coordinates
46.02347 / 7.75118

Transport Connections

Taxi Service
Ski Bus

Nearby Places

Matterhorn
Sunnegga Station
2 Minutes
50 m
Gornergrat Train Station
8 Minutes
300 m
Matterhorn Express Station
20 Minutes
600 m
Ski bus stop
1 Minutes
20 m
Restaurant Schäferstube
7 Minutes
250 m
Bahnhofstrasse Zermatt Hauptstrasse
8 Minutes
300 m
Tradition Julen Hotel
7 Minutes
250 m

Service & Amenities

Service Concept & Hotel Comfort

  • ✓Reception Available

Outdoor & Active Holiday

  • ✓E-Bike Charging Station
  • ✓Ski room
  • ✓Ski boot dryer
  • ✓Hiking Maps
  • ✓Picnic

Families with Children

  • ✓High Chair
  • ✓Family Rooms

Contact

Contact & Direct Service

Address
Matterstrasse 43
Zermatt 3920
Phone Number
+41 27 966 55 55
Email Address
alpenhof@julen.ch

Awards

Swisstainable Leading
Hotellerie Suisse Wellness and Spa Hotel
Hotellerie Suisse Snow Sports Hotel
Hotellerie Suisse Hiking Hotel

Reviews

AN…
Andrea-Reisefrau 19 Aug 2026
9 / 10
Great, relaxing stay in Zermatt
very beautiful, elegant hotel in the centre of Zermatt, close to the Sunnegga-Bahn. Friendly staff, lovely wellness area, very fine food. Can definitely recommend the hotel.

House Policies

Payment & Cancellation

Payment Methods
all common credit and debit cards, cash, Twint, bank transfer before arrival.
Cancellation Rules & Deadlines
Changes/cancellations up to 5 days in advance are free of charge.
Changes/cancellations up to 30 days before arrival are free of charge for all reservations between 24.12. and 06.01. (each year).
Changes/cancellations up to 21 days before arrival are free of charge for all reservations from 4 rooms (group reservations).
After the deadline, the hotel is entitled to charge for the entire stay.
Exceptions are possible by written agreement.

Occupancy & Dogs

Age Restrictions
The spa and fitness room may be entered from 16 years of age.
The family whirlpool and swimming pool are suitable for children.
Independent room reservations are possible from 18 years of age.
Extra Bed Rules
There are only sofa beds in certain room categories, no extra beds.
Children from 0 to 8.99 years stay free of charge in their parents' room.
Children from 9 to 15.99 years pay CHF 60.00 per night for the sofa bed.
From 16 years of age, it is CHF 90.00 per night for the sofa bed.
Number of allowed dogs 2
Dog Policy
Dogs are allowed in the restaurant, however not at the buffet or on the chairs. Dogs in the hotel must be kept on a lead. Dogs are not allowed in the spa / swimming pool.
Dog Fees
CHF 20.00 per night and pet without food.

Extra Costs

Tourist Tax
Children from 0 to 8.99 years free of charge.
Children from 9 to 15.99 years CHF 2.00 per night.
From 16 years of age CHF 4.00 per night,
Parking Fees
Zermatt is car-free, and we are happy to book a parking space in Täsch for you as well as a taxi transfer for a fee. Alternatively, you can book independently at the station in the Matterhorn Terminal in Täsch and take the shuttle train to Zermatt.

Data Quality

Data Maintenance

Last Updated 14 Aug 2026

Validity